Help for Ukraine

We are here for you

New customers residing in Ukraine can receive the offer for EUR 9.95 (incl. VAT) in 560 Telekom Shops and Telekom partner agencies.

Prepaid ukraine tariff sign up:

Conclude prepaid tariff 

Welcome to Germany – important information for your stay

Important emergency numbers in Germany

Ambulance service - medical emergencies: 112

Police emergency call - in case of danger: 110

Important information on entering and staying in Germany:
https://handbookgermany.de/de/ukraine-info/de.html

Arranging private accommodation in Germany:
https://unterkunft-ukraine.de/

Psychosocial emergency aid:

https://krisenchat.de/ukraine (SMS/Whatsapp) for Ukrainian children and young people

https://www.nummergegenkummer.de/uk/helpline-ukraine for Ukrainian children and young people and parents